Hi, *I have a account with you all my name is Lissette Lamont email *****@***.com. I do...

GetHuman1005450's customer service issue with Facebook from August 2018

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Help with my Facebook issue
GetHuman1005450's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1005450 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1005450 can let us know if they help or not.
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The issue in GetHuman1005450's own words
Hi, *I have a account with you all my name is Lissette Lamont email *****@***.com. I don’t remember my password due to it being so long since I’ve used this account. Now the email that’s showing is my very old email with yahoo that i no longer use, that being said i don’t remember the password on that account, i did the process with yahoo (forgot my password) the alternative email it has is another old email *****@***.com however it has two m’s at the end of com which i believe why it’s not sending the link to recover or reset. Of course you would know the actual email has one m at the end not two. I tried to find a way to contact yahoo but there pretty much isn’t any number or direct email. I need to access my Facebook account for business purposes. If there is a another way i can log in maybe send my identification card to prove that it’s me i will. I hope you all are able to help and want also want to thank you in advance.
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Facebook

Customer service issue
Reported by GetHuman1005450
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 107694 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1005450 started working on this issue
Aug 17th, 2018 7:48pm
GetHuman1005450 indicated the issue is not fixed yet.
Aug 17th, 2018 9:17pm
GetHuman1005450 indicated the issue is not fixed yet.
Aug 17th, 2018 9:19pm
GetHuman1005450 indicated the issue is not fixed yet.
Aug 17th, 2018 9:20pm
GetHuman1005450 indicated the issue is not fixed yet.
Aug 17th, 2018 9:29pm
GetHuman1005450 indicated the issue is not fixed yet.
Aug 20th, 2018 10:57pm
GetHuman1005450 indicated the issue is not fixed yet.
Aug 20th, 2018 11:05pm