Yes I bought a product off of Facebook Marketplace and the person that I sent the money...
GetHuman1005391's customer service issue with Facebook from August 2018
Help with my Facebook issue
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GetHuman1005391's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1005391 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1005391 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1005391's own words
Yes I bought a product off of Facebook Marketplace and the person that I sent the money to had gotten my money the night before said they would ship early in the morning did not ship message me saying that they were about to ship and then went silent for the night and just until about an hour ago they finally messaged me back letting me know that they had a personal matter that had happened I just assume that I have been ripped off because I was being ignored right after I had paid for the money I am needing to change any issues that they're having on their Marketplace because this person did not rip me off and I would like to make it right for them as well as they have made a right for me the name on the account that has been reported by me is Marcus Beyrouti
GetHuman1005391 did not yet indicate what Facebook should do to make this right.
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