My Facebook account was compromised and the email address and phone number is not acces...

GetHuman-mohawkzh's customer service issue with Facebook from August 2018

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The issue in GetHuman-mohawkzh's own words
My Facebook account was compromised and the email address and phone number is not accessible due to my cellphone being stolen and the Gmail account tied to the account is christophergbsn*, the name on the account was changed to "Shawn Nothings" without my permission, any notification or I want this account deactivated if I cannot get the Gmail account changed to my other email account wich is either *****@***.com, or to *****@***.com, the phone number accociated with the has been stolen so I no longer have access to that number, however the number is ***-***-****, I don't have access to it. Will a Colorado registration with my name (Christopher C Gibson) work as an I'd reset? As I tried a bill from the hospital with my name and address on it, and the i.d. verification to reset was rejected
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Customer service issue
Reported by GetHuman-mohawkzh
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 14 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-mohawkzh started working on this issue
Aug 17th, 2018 7:05pm