Someone hacked my account and has gotten a new email address and has also has stole my...

GetHuman-tinahawt's customer service issue with Facebook from August 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tinahawt's own words
Someone hacked my account and has gotten a new email address and has also has stole my identity where I cannot get into my Facebook page they have also changed the password on my Facebook page and also they have changed the email address they have been trying to get people to send them money and I only way I can I can get the picture of my Facebook from my phone but I cannot go on it because they have me blocked out where I cannot even get into my own account please help me in some kind of way they are they asking people for money they have stole $*** from me but I had no idea that this was a hacker and I touch them to my cousin's page her name is Raven Brooks from Houston and they were hackers it was not her I was talking to so can someone please call me back I've been at this for * days my phone number is ***-**** *** thank you this is Tina Hawthorne *** judge Street Fort Worth Texas ***** and they also have a copy of my ID could you please just closed down the whole account because I will whoop them to stop arresting all of my friends I have **** friends on my Facebook page and I have my all my family and friends calling me talking about they're trying to get them to send them money and I've already gave him a steak by giving them a picture of my photo ID at thinking and giving them $*** of my own money they stole from me I was thinking I was talking to my cousin please help me ASAP thank you
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Facebook

Customer service issue
Reported by GetHuman-tinahawt
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 107234 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tinahawt started working on this issue
Aug 17th, 2018 1:54pm
GetHuman-tinahawt indicated the issue is not fixed yet.
Aug 18th, 2018 6:27pm
GetHuman-tinahawt indicated the issue is not fixed yet.
Aug 18th, 2018 6:33pm
GetHuman-tinahawt indicated the issue is not fixed yet.
Aug 18th, 2018 6:34pm
GetHuman-tinahawt indicated the issue is not fixed yet.
Aug 18th, 2018 6:34pm
GetHuman-tinahawt indicated the issue is not fixed yet.
Aug 18th, 2018 6:34pm
GetHuman-tinahawt indicated the issue is not fixed yet.
Aug 18th, 2018 6:35pm