My account got locked out suddenly . I am using my facebook for more than ten years and...
GetHuman-bragapri's customer service issue with Facebook from August 2018
Help with my Facebook issue
GetHuman-bragapri's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bragapri will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bragapri can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bragapri's own words
My account got locked out suddenly . I am using my facebook for more than ten years and they've said that it got phished! I've tried to recover it but it can go through the security questions! I am the owner of my account! I can answer everything what this security check would ask! My work and some important contacts is at stake ! I have my online business and I cant access my costumers since we are only communicating through fb! and to know that I havent set my email adress and contact number updated! That's why I alco cant recover because it was more than ** years ago and I am just comfortable of not having it updated! because I havent encountered this kind of **** before! I am not hesitating for a security check because I can answer everything just that it wont run through the security check!!!!!!!!!! It's sooo disghusting! please fix this!!!please. You can reply through my Husband's email adress since that's the only adress I have now!!!!!!!!
GetHuman-bragapri did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bragapri fixed the problem
We are waiting for GetHuman-bragapri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.