My account got locked out suddenly . I am using my facebook for more than ten years and...

GetHuman-bragapri's customer service issue with Facebook from August 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bragapri's own words
My account got locked out suddenly . I am using my facebook for more than ten years and they've said that it got phished! I've tried to recover it but it can go through the security questions! I am the owner of my account! I can answer everything what this security check would ask! My work and some important contacts is at stake ! I have my online business and I cant access my costumers since we are only communicating through fb! and to know that I havent set my email adress and contact number updated! That's why I alco cant recover because it was more than ** years ago and I am just comfortable of not having it updated! because I havent encountered this kind of **** before! I am not hesitating for a security check because I can answer everything just that it wont run through the security check!!!!!!!!!! It's sooo disghusting! please fix this!!!please. You can reply through my Husband's email adress since that's the only adress I have now!!!!!!!!
GetHuman-bragapri did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-bragapri
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
Similar issue to 107135 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-bragapri started working on this issue
Aug 17th, 2018 12:24pm
GetHuman-bragapri shared this issue with friends on Facebook
Aug 17th, 2018 12:25pm
GetHuman-bragapri shared this issue with friends on Facebook
Aug 17th, 2018 12:27pm