I have problem with logging into facebook several times daily. I use the same cell phon...

GetHuman-nancecin's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nancecin will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nancecin can let us know if they help or not.
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The issue in GetHuman-nancecin's own words
I have problem with logging into facebook several times daily. I use the same cell phone to log in on a general basis. Did have second phone but no lo get do. Like i said when signing in I always get wrong password it says, even when the password correct. This has been going on for few months now. Facebook my way of keeping in touch with my children who live in other state and I really enjoy it but this problem has been on going and I wish you would correct so i can actually get into my facebook account. To say I have tried several times and still can't access my account. Can you fix this problem so I can get into my account and keep it fixed? It ***** when I keep passwords wrote down and in safe place. Thanks for any help in this matter, appreciated much.
GetHuman-nancecin did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-nancecin
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 3 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-nancecin started working on this issue
Aug 17th, 2018 7:31am
GetHuman-nancecin indicated the issue is not fixed yet.
Aug 20th, 2018 9:51am