I have a Facebook account I had for so many years already and I had a phone number on t...

GetHuman-adolfoal's customer service issue with Facebook from August 2018

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The issue in GetHuman-adolfoal's own words
I have a Facebook account I had for so many years already and I had a phone number on their but I forgot it and later on I tried to sigh in but it says I need a code so they sent me it by my phone number but I can’t receive it cuz I lost that phone years ago the account name is Adolfo alcala and the email to it is *****@***.com ik the password to it but it says I need to verify it’s me so they sent me a code by phone number but I lost that phone can you please help me with that problem cuz I can’t sigh in and I have important stuff on their I need to be seeing daily cuz my nephew was killed and we made a page on it and I can’t see it since I can’t get a code to verify it’s me cuz I lost the phone please help me and email me back at *****@***.com
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Facebook

Customer service issue
Reported by GetHuman-adolfoal
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 10 customers so far
Similar issue to 106882 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-adolfoal started working on this issue
Aug 17th, 2018 4:49am
GetHuman-adolfoal indicated the issue is not fixed yet.
Aug 17th, 2018 6:42am
GetHuman-adolfoal indicated the issue is not fixed yet.
Aug 20th, 2018 5:51am