Cannot change password since old password not working to recover facebook account

GetHuman-perrycn's customer service issue with Facebook from August 2018

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Help with my Facebook issue
GetHuman-perrycn's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-perrycn will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-perrycn can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-perrycn's own words
access www.facebook.com account ... When trying to access www.facebook.com, I get the following:*Your Account Is Temporarily Locked*We've locked your account because someone recently tried to log in from an unfamiliar location. Please help us confirm that it was you who tried to log in.*--------------------------------------------------------------------*I press Continue button and then asks:*Was This You?*Please review this recent login and let us know if it was you.*** hours ago*Piscataway, NJ, United States*Chrome on Windows*------------------------------------------------------------*Well I am not at location Piscataway, NJ*I tried clicking Yes button one time and No button another time*Anyway I get the following after another screen:*Change Your Password*Please create a unique password that you don't use anywhere else and is difficult to guess.*Current**New**Re-type New*-----------------------------------------------------------------------*Well the problem is it says Your old password was incorrectly typed. But I know my password and did type in the one which I have been using for quite awhile.**So I cannot change my password since it says that my old password is incorrect. So how do I get out of this dilemma? I would like to login into my facebook account again.
Give me a default password so I can change my password.
I have been a facebook customer for over ** years.
Don't know what else to try.
I have an issue with Facebook too
How GetHuman-perrycn fixed the problem
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Facebook

www.facebook.com login
Customer service issue
Reported by GetHuman-perrycn
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 13 customers so far
Similar issue to 106745 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-perrycn started working on this issue
Aug 17th, 2018 1:34am
GetHuman-perrycn indicated the issue is not fixed yet.
Aug 17th, 2018 2:45am
GetHuman-perrycn indicated the issue is not fixed yet.
Aug 17th, 2018 2:45am
GetHuman-perrycn indicated the issue is not fixed yet.
Aug 17th, 2018 2:51am
GetHuman-perrycn indicated the issue is not fixed yet.
Aug 17th, 2018 2:52am
GetHuman-perrycn indicated the issue is not fixed yet.
Aug 17th, 2018 2:54am
GetHuman-perrycn indicated the issue is not fixed yet.
Aug 17th, 2018 3:00am
GetHuman-perrycn confirmed the issue is fixed. Hooray!
Aug 18th, 2018 7:27pm