Having problems confirming my identity so I can finish my account recovery
GetHuman-johnpic's customer service issue with Facebook from August 2018
Help with my Facebook issue
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The issue in GetHuman-johnpic's own words
Confirm my identity ... Hello my name is John Pickett and my email that's connected to my Facebook account is John.P*****@***.com but that is not my new current email neither is my old phone number connected to my Facebook account ***-***-**** I've been trying to get back into my account on my new phone which the number is ***-***-**** I tried the get your friend to help you log in and it works up to where I I receive a code to my new phone number and I'm supposed to input it to confirm it but I cannot find the place where I'm supposed to confirm it with the code that was sent to me I'm very frustrated with this I've tried several times and have not succeeded
Does not give me a place to input the code that I received my new phone number to confirm my identity
Help me get back into my account
I've been a customer with Facebook for quite some time
I've tried several other ways and then I start to get a page saying I'm blocked I'm just trying to confirm my identity
I have an issue with Facebook too
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