I contacted Facebook * times. The issue is not resolved.
GetHuman-mairikla's customer service issue with Facebook from August 2018
Help with my Facebook issue
GetHuman-mairikla's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mairikla will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mairikla can let us know if they help or not.
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The issue in GetHuman-mairikla's own words
I'm having problems with my news feed. I've only been able to see a small number of posts from my family and friends. Sometimes, *, * or * posts. Sometimes no posts at all. This has been going on for a number of weeks. I reported it to Facebook on **th, **th and **th Aug. Facebook have responded with "We'll use this to improve Facebook". But this problem I'm reporting is about my personal account. I only know of one other friend with this problem. She reported it and it got fixed. I reported it and got slight improvement then it got worse. It's been better this evening after I reported it again late this afternoon but I need a permanent long term fix. Not a short term fix that won't last.
GetHuman-mairikla did not yet indicate what Facebook should do to make this right.
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