I contacted Facebook * times. The issue is not resolved.

GetHuman-mairikla's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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The issue in GetHuman-mairikla's own words
I'm having problems with my news feed. I've only been able to see a small number of posts from my family and friends. Sometimes, *, * or * posts. Sometimes no posts at all. This has been going on for a number of weeks. I reported it to Facebook on **th, **th and **th Aug. Facebook have responded with "We'll use this to improve Facebook". But this problem I'm reporting is about my personal account. I only know of one other friend with this problem. She reported it and it got fixed. I reported it and got slight improvement then it got worse. It's been better this evening after I reported it again late this afternoon but I need a permanent long term fix. Not a short term fix that won't last.
GetHuman-mairikla did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-mairikla
Aug 16th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 106546 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mairikla started working on this issue
Aug 16th, 2018 9:02pm
GetHuman-mairikla indicated the issue is not fixed yet.
Aug 17th, 2018 7:37am
GetHuman-mairikla indicated the issue is not fixed yet.
Aug 17th, 2018 7:38am
GetHuman-mairikla indicated the issue is not fixed yet.
Aug 20th, 2018 6:45am