Hi my name is rusty Willis. I had an old acount of mine on a Yahoo email got hacked. I...
GetHuman-rdwillis's customer service issue with Facebook from August 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rdwillis will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rdwillis can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-rdwillis's own words
I think I blocked myself from my account and trying to delete my old acount ... Hi my name is rusty Willis. I had an old acount of mine on a Yahoo email got hacked. I started a new account with a gmail email. I think when I changed phones Facebook emailed me that this phone was not recognizable. I think I locked myself out of my new acount witch is under *****@***.com I'm not sure what exactly happened but it says this acount is disabled please contact me to let me know what could have happened thanks rusty
This is frustrating because I dont know why I am disabled
I want to be able to access my gmail Facebook account
I like Facebook and want to stay in contact with family
I tried the Facebook help center and they never responded
I have an issue with Facebook too
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