i got locked out of my account this morning. i had made it the night before, and connec...

GetHuman-blankroo's customer service issue with Facebook from August 2018

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The issue in GetHuman-blankroo's own words
i got locked out of my account this morning. i had made it the night before, and connected it to an app video game i play. i found out that the account was locked when my game wouldn’t let me log on, which is a devastating loss, seeing as i spent money on this and can’t recover it without my account. it asked me to send a photo of myself, so i did, but it’s taking quite awhile, and i’m not entirely sure why i was locked out in the first place, but it’s absolutely ridiculous. *i did not post a photo of myself as my profile picture, but many people do that so i highly doubt that that is a good enough reason to lock me out. i really need the account back up, or else i’ll lose my game! and also the facebook account which won’t be a hassle to facebook whatsoever, seeing as i’m simply a shy gamer with very few friends. not to mention that i’m a vegetarian! i don’t hurt anyone or anything!! please give me my account back i am very sad!
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Facebook

Customer service issue
Reported by GetHuman-blankroo
Aug 15th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 14 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-blankroo started working on this issue
Aug 15th, 2018 10:21pm
GetHuman-blankroo indicated the issue is not fixed yet.
Aug 15th, 2018 11:48pm
GetHuman-blankroo indicated the issue is not fixed yet.
Aug 15th, 2018 11:48pm
GetHuman-blankroo indicated the issue is not fixed yet.
Aug 15th, 2018 11:49pm
GetHuman-blankroo shared this issue with friends on Facebook
Aug 15th, 2018 11:49pm
GetHuman-blankroo indicated the issue is not fixed yet.
Aug 16th, 2018 12:07am
GetHuman-blankroo indicated the issue is not fixed yet.
Aug 16th, 2018 11:56pm