An unofficial government account (City of Kennewick, Kennewick Fire Department) was cre...

GetHuman996591's customer service issue with Facebook from August 2018

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The issue in GetHuman996591's own words
An unofficial government account (City of Kennewick, Kennewick Fire Department) was created and needs to be removed so an official account can be created. This account has not had an active post by the page representative for four years, in addition, the address information is inaccurate and very confusing to those trying to reach us. The City of Kennewick would like to create our own official FB page for the Fire Department but do not want to be responsible for unofficial posts that may have happened on this existing unofficial account. Please call to discuss at ***-***-***** Felicia Siefken - Fire Prevention Specialist, Kennewick Fire Department *** W *th Ave, Kennewick WA *****.
Removing the unofficial page for the Kennewick Fire Department.
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Facebook

Facebook
Customer service issue
Reported by GetHuman996591
Aug 15th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 105420 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman996591 started working on this issue
Aug 15th, 2018 8:52pm
GetHuman996591 indicated the issue is not fixed yet.
Aug 15th, 2018 10:03pm
GetHuman996591 indicated the issue is not fixed yet.
Aug 15th, 2018 10:04pm
GetHuman996591 indicated the issue is not fixed yet.
Aug 17th, 2018 2:02pm
GetHuman996591 indicated the issue is not fixed yet.
Aug 20th, 2018 2:08pm