Subject: My * years old facebook has been hacked. **Dear facebook admin*My name’s Han N...

GetHuman995578's customer service issue with Facebook from August 2018

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The issue in GetHuman995578's own words
Subject: My * years old facebook has been hacked. **Dear facebook admin*My name’s Han Nguyen, on monday night ** Aug, i’m been kick out of my facebook while using it. I try to relog in but my password has been denied. I believe that someone has hack my account due to below points:**. I always use that same password and for sure that i use it for my fb log in too. **. When i hit forgot password, it said “we will send you a code to confirm this account is yours” then it show email: n**********u@b*********.com. This is not my email that i use to register for fb. I only have * emails : *****@***.com and *****@***.com ( nothing end with @B******.com). I believe that somebody change the email. **. It also change my phone number hence i don’t receive any verification like i always had. My phone number is ********** * Could you please verify my account and restore it for me? I have a lot of memories in that account and it’s hurtful to lose it. *My fb Id login is : ***********My password is: *****Nkimball
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Customer service issue
Reported by GetHuman995578
Aug 15th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 105201 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman995578 started working on this issue
Aug 15th, 2018 5:35pm