Cannot access code to login to Facebook

GetHuman-takinahi's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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The issue in GetHuman-takinahi's own words
All the sudden fb was requiring a * digit code that I needed a code generator for.it is not giving me an option to generate a code. It is also says I can get it by my phone but here's the problem : they don't have my new phone number to do that and I also don't have a fancycle phone where I can get the app. Ive emailed them twice requesting t the code be sent to my gmail. I have also sent them a photo of my drivers license. Ineed to get in contact with people through messenger asap but cant and need help please! My email is *****@***.com. thank you for being here!
I am not being provided a way to generate the code and I have a flip phone with a new number, so **, I cannot download the facebook app that they want and **, the code could not be sent to my phone anyways since they don't have the number.
I appreciate GetHumans concern if it was fixed or not but I am still not being provided any way to solve the problem. Please help! Please call ***-***-**** which is my landline. I really just need to speak to someone!!
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman-takinahi
Aug 15th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 105156 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-takinahi started working on this issue
Aug 15th, 2018 5:00pm
GetHuman-takinahi indicated the issue is not fixed yet.
Aug 15th, 2018 6:35pm
GetHuman-takinahi indicated the issue is not fixed yet.
Aug 16th, 2018 6:12pm
GetHuman-takinahi indicated the issue is not fixed yet.
Aug 16th, 2018 6:29pm
GetHuman-takinahi indicated the issue is not fixed yet.
Aug 16th, 2018 8:41pm
GetHuman-takinahi indicated the issue is not fixed yet.
Aug 18th, 2018 4:15pm