Cannot access code to login to Facebook

GetHuman-takinahi's customer service issue with Facebook from August 2018

105156 similar
0 following
Help with my Facebook issue
Did we steer you to the right help?
Waiting to see if GetHuman-takinahi got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-takinahi's own words
All the sudden fb was requiring a * digit code that I needed a code generator is not giving me an option to generate a code. It is also says I can get it by my phone but here's the problem : they don't have my new phone number to do that and I also don't have a fancycle phone where I can get the app. Ive emailed them twice requesting t the code be sent to my gmail. I have also sent them a photo of my drivers license. Ineed to get in contact with people through messenger asap but cant and need help please! My email is *****@***.com. thank you for being here!
I am not being provided a way to generate the code and I have a flip phone with a new number, so **, I cannot download the facebook app that they want and **, the code could not be sent to my phone anyways since they don't have the number.
I appreciate GetHumans concern if it was fixed or not but I am still not being provided any way to solve the problem. Please help! Please call ***-***-**** which is my landline. I really just need to speak to someone!!
I have an issue with Facebook too
How GetHuman-takinahi fixed the problem
We are waiting for GetHuman-takinahi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-takinahi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-takinahi
Aug 15th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 8 customers so far
Similar issue to 105156 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-takinahi started working on this issue
Aug 15th, 2018 5:00pm
GetHuman-takinahi indicated the issue is not fixed yet.
Aug 15th, 2018 6:35pm
GetHuman-takinahi indicated the issue is not fixed yet.
Aug 16th, 2018 6:12pm
GetHuman-takinahi indicated the issue is not fixed yet.
Aug 16th, 2018 6:29pm
GetHuman-takinahi indicated the issue is not fixed yet.
Aug 16th, 2018 8:41pm
GetHuman-takinahi indicated the issue is not fixed yet.
Aug 18th, 2018 4:15pm