Okay so meanwhile I was creating ads I got a message saying I was not on for a while a...
GetHuman993954's customer service issue with Facebook from August 2018
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman993954's own words
Okay so meanwhile I was creating ads I got a message saying I was not on for a while and then I have to log back in. I couldn't because I had to identify myself with a picture which I sent. Because I was in a rush to stick to our business plan I made a new account and made my cousin give me access to the ad account through the business manager. Now it says there was suspicious activity on my account and it has been disable. Later on my original account got approved (i think) i logged back in with that trying to post and edit ads but I couldn't because it says only active accounts can edit ads. Now I cant activate my account for some reason and I sent in a verification to re enable the account from my backup account but that's not working either. I think everything got messed up here and I need help asap as i've got a business run.
GetHuman993954 did not yet indicate what Facebook should do to make this right.
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