Okay so meanwhile I was creating ads I got a message saying I was not on for a while a...

GetHuman993954's customer service issue with Facebook from August 2018

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The issue in GetHuman993954's own words
Okay so meanwhile I was creating ads I got a message saying I was not on for a while and then I have to log back in. I couldn't because I had to identify myself with a picture which I sent. Because I was in a rush to stick to our business plan I made a new account and made my cousin give me access to the ad account through the business manager. Now it says there was suspicious activity on my account and it has been disable. Later on my original account got approved (i think) i logged back in with that trying to post and edit ads but I couldn't because it says only active accounts can edit ads. Now I cant activate my account for some reason and I sent in a verification to re enable the account from my backup account but that's not working either. I think everything got messed up here and I need help asap as i've got a business run.
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Customer service issue
Reported by GetHuman993954
Aug 15th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 104784 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman993954 started working on this issue
Aug 15th, 2018 9:38am