I logged into Facebook and it come up with the page to verify as someone was trying to...

GetHuman-cabin_cr's customer service issue with Facebook from August 2018

8 views
 | 
104223 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-cabin_cr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cabin_cr's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cabin_cr will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cabin_cr can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-cabin_cr may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cabin_cr's own words
I logged into Facebook and it come up with the page to verify as someone was trying to log into my account so I followed all the instructions but today I have tried logging in and it said I needed to send Id to verify it was me which I sent my drivers licence passport and .arraoge certificate as requested but it's logged me bk in but into the wrong account it's signed me back into an account I haven't used since **** under my old maiden name.*And I can't seem to find my Facebook anywhere which the name is Christine wells I have tried looking for my account using my email and no one number and try it to look for friends but it still saying there is no account.*So I don't k ow what to do.*Ease can you help me.*The k you Christine wells
GetHuman-cabin_cr did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cabin_cr fixed the problem
We are waiting for GetHuman-cabin_cr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cabin_cr fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-cabin_cr
Aug 14th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 104223 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cabin_cr started working on this issue
Aug 14th, 2018 7:04pm