Watch out for money scammers using your friends pictures!!

GetHuman-arlenegu's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-arlenegu's own words
I was trying to answer the messenger who I thought was my friend. ... A person identified as Sheryl Sanders from Facebook ffa, has been using a friend of mine. Mike Marshall's messenger. I was told by my friend that he going my name on this ffa list and that he received a lot of winnings. I believed this because it was coming from him and I contacted this Sheryl. *After spending $**** in order to receive $**,*** I finally checked back and realized that this is a big scam. This Sheryl is using the real pictures of my ftiend and whoever the re Sheryl is. How did this happen?? Do I have any recourse? I know an idiot for believing this but I am really devastated. Please help. *Thank you *Arlene Gutowski
I didn't realize it was someone else using my friends photo from his Facebook page.
I'd like my money back!
I don't post on Facebook
I reported this to the Federal Trade commission.
I have an issue with Facebook too
How GetHuman-arlenegu fixed the problem
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Facebook

This popped up on Messenger
Customer service issue
Reported by GetHuman-arlenegu
Aug 14th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 104118 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-arlenegu started working on this issue
Aug 14th, 2018 5:31pm
GetHuman-arlenegu indicated the issue is not fixed yet.
Aug 16th, 2018 3:37pm
GetHuman-arlenegu indicated the issue is not fixed yet.
Aug 16th, 2018 3:41pm
GetHuman-arlenegu indicated the issue is not fixed yet.
Aug 17th, 2018 4:21pm
GetHuman-arlenegu indicated the issue is not fixed yet.
Aug 17th, 2018 4:23pm
GetHuman-arlenegu indicated the issue is not fixed yet.
Aug 17th, 2018 4:25pm
GetHuman-arlenegu indicated the issue is not fixed yet.
Aug 18th, 2018 3:34pm
GetHuman-arlenegu indicated the issue is not fixed yet.
Aug 18th, 2018 3:40pm