I had a separate account I started for a once in a lifetime road trip so people could f...

GetHuman-jpochard's customer service issue with Facebook from August 2018

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The issue in GetHuman-jpochard's own words
I had a separate account I started for a once in a lifetime road trip so people could follow my adventure. This was a separate account from my personal page. I started it thinking I could then order a “Social Book” print out of that account which would be a great way to recall that trip. I was unaware that Facebook would see this separate account as an issue. I tried everything I could and provided them with IDs and other information requested to maintain that account, but it was shut down and I lost ALL the photos and memories I had posted of that trip!**I would LOVE to have all the posts and photos from that account accessable at least long enough to order the book OR have those posts and items merged into my current long term personal account. PLEASE HELP! this was in the fall of ****. **The account shut down was GrannyPod Stories. My current account is Judy Pochard.
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Facebook

Customer service issue
Reported by GetHuman-jpochard
Aug 14th, 2018 - a yr ago
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GetHuman-jpochard started working on this issue
Aug 14th, 2018 4:57pm