It seems Facebook couldn't care less about my problem. I've sent my i.d. to verify identity even...

GetHuman-seven_de's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-seven_de will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-seven_de can let us know if they help or not.
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The issue in GetHuman-seven_de's own words
regain my hacked Facebook account ... My Facebook account was hacked. it wants to send me an SMS text code to my phone in order to recover. However, I do not have that phone number anymore and there are no other options to recover my account. My profile name is Ace Tyler. My phone number USED to be **********, but no more. It is now **********. I also sent Facebook a government issued i.d. as per one of the options, but i have never heard back. I will provide a good email to contact me and would like to use it in the hopes my Facebook account can be recovered. Thank you, Ace Tyler
The fact that I don't have the phone number that is tied to that account anymore.
quickly.....it's been three weeks
Everything on the Facebook site...which is why I am here.
I have an issue with Facebook too
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Facebook
Customer service issue
Reported by GetHuman-seven_de
Aug 14th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 13 customers so far
Similar issue to 103371 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-seven_de started working on this issue
Aug 14th, 2018 2:32am
GetHuman-seven_de indicated the issue is not fixed yet.
Aug 14th, 2018 2:35am
GetHuman-seven_de indicated the issue is not fixed yet.
Aug 14th, 2018 3:33am
GetHuman-seven_de indicated the issue is not fixed yet.
Aug 14th, 2018 3:36am
GetHuman-seven_de indicated the issue is not fixed yet.
Aug 17th, 2018 4:23am
GetHuman-seven_de indicated the issue is not fixed yet.
Aug 17th, 2018 4:25am
GetHuman-seven_de indicated the issue is not fixed yet.
Aug 29th, 2018 4:58pm
GetHuman-seven_de indicated the issue is not fixed yet.
Aug 29th, 2018 4:59pm
GetHuman-seven_de indicated the issue is not fixed yet.
Aug 29th, 2018 5:00pm