It seems Facebook couldn't care less about my problem. I've sent my i.d. to verify identity even...
GetHuman-seven_de's customer service issue with Facebook from August 2018
Help with my Facebook issue
GetHuman-seven_de's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-seven_de will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-seven_de can let us know if they help or not.
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The issue in GetHuman-seven_de's own words
regain my hacked Facebook account ... My Facebook account was hacked. it wants to send me an SMS text code to my phone in order to recover. However, I do not have that phone number anymore and there are no other options to recover my account. My profile name is Ace Tyler. My phone number USED to be **********, but no more. It is now **********. I also sent Facebook a government issued i.d. as per one of the options, but i have never heard back. I will provide a good email to contact me and would like to use it in the hopes my Facebook account can be recovered. Thank you, Ace Tyler
The fact that I don't have the phone number that is tied to that account anymore.
quickly.....it's been three weeks
Everything on the Facebook site...which is why I am here.
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