Completely lost *yrs of history in FB, cannot successfully access my account & have been scammed out of $** on. Google site to help fix,,,I am not starting down this black rabbit hole agai

GetHuman-galeful's customer service issue with Facebook from August 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-galeful's own words
I received a link from a friend on Messenger....Link was to YouTube video and it asked for some kind of login*I responded w*o thinking and nothing happened. *A day or so later I received several posts on my FB page asking if I had sent the same video to them?? *I had not, some even said that they thought I had been hacked.*I then was asked to login to my FB page the next time I used the icon on my phone and was taken to an account with my name Gale Fulton and no profile pic, no friends, no anything.*My account is Gale Mudd Fulton and when I put that in it would not come up. However, my husband could find Gale Mudd Fulton on his phone,*I sent an email to facebook.com*hacked and
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Facebook

Customer service issue
Reported by GetHuman-galeful
Aug 13th, 2018 - a yr ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-galeful started working on this issue
Aug 13th, 2018 9:37pm
GetHuman-galeful indicated the issue is not fixed yet.
Aug 14th, 2018 6:52pm
GetHuman-galeful indicated the issue is not fixed yet.
Aug 17th, 2018 3:39pm
GetHuman-galeful indicated the issue is not fixed yet.
Aug 17th, 2018 3:40pm
GetHuman-galeful indicated the issue is not fixed yet.
Aug 17th, 2018 3:44pm
GetHuman-galeful indicated the issue is not fixed yet.
Aug 17th, 2018 3:46pm