Completely lost *yrs of history in FB, cannot successfully access my account & have been scammed out of $** on. Google site to help fix,,,I am not starting down this black rabbit hole agai

GetHuman-galeful's customer service issue with Facebook from August 2018

103137 similar
0 following
Help with my Facebook issue
GetHuman-galeful's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-galeful will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-galeful can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-galeful's own words
I received a link from a friend on Messenger....Link was to YouTube video and it asked for some kind of login*I responded w*o thinking and nothing happened. *A day or so later I received several posts on my FB page asking if I had sent the same video to them?? *I had not, some even said that they thought I had been hacked.*I then was asked to login to my FB page the next time I used the icon on my phone and was taken to an account with my name Gale Fulton and no profile pic, no friends, no anything.*My account is Gale Mudd Fulton and when I put that in it would not come up. However, my husband could find Gale Mudd Fulton on his phone,*I sent an email to*hacked and
GetHuman-galeful did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-galeful fixed the problem
We are waiting for GetHuman-galeful to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-galeful fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-galeful
Aug 13th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 16 customers so far
Similar issue to 103137 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-galeful started working on this issue
Aug 13th, 2018 9:37pm
GetHuman-galeful indicated the issue is not fixed yet.
Aug 14th, 2018 6:52pm
GetHuman-galeful indicated the issue is not fixed yet.
Aug 17th, 2018 3:39pm
GetHuman-galeful indicated the issue is not fixed yet.
Aug 17th, 2018 3:40pm
GetHuman-galeful indicated the issue is not fixed yet.
Aug 17th, 2018 3:44pm
GetHuman-galeful indicated the issue is not fixed yet.
Aug 17th, 2018 3:46pm