GetHuman-rmhmr's customer service issue with Facebook from August 2018
Help with my Facebook issue
GetHuman-rmhmr's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rmhmr will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rmhmr can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-rmhmr's own words
I'M A NEW ACCOUNT - WANT TO FIND MY OWN FRIENDS --- NOT FACEBOOK CREATED FRIENDS - HOW DO YO KNOW WHO I WANT TO FRIEND?? ESP. IN LESS THAN ** HRS?? ... I JUST CREATED A FACEBOOK ACCOUNT- I WANT TO FIND MY FRIENDS TO CONTACT -- NOT WHAT YOU CREATED FOR ME AS MY CONTACT!! HOW DARE YOU ASSUME WHO IS OR I WANT TO FRIEND????? IT IS BECAUSE OF THIS ASSUMPTION ON YOUR PART THAT I HATE YOU & HAVE NOT SIGNED UP EARLIER!!!
I DON'T UNDERSTAND HOW FACEBOOK PICKED OUT MY FRIENDS ALREADY SINCE NO ONE KNOWS I JUST SIGNED UP
LET ME CREATE ME! - FIND MY OWN FRIENDS! - FACEBOOK NOT ASSUME WHAT I WANT - OR WHO I AM - OR WHO I WANT TO BE FRIENDS WITH!! STOP ASSUMING!!! YOU WANT TO KNOW ME - ASK ME!!
** HRS!! - I EXPECT TO FIND MY OWN FRIENDS - NOT YOUR CREATIONS OF MY FRIENDS!! HOW DARE YOU!!! I DO NOT KNOW HALF OF THESE PEOPLE YOU HAVE CREATED AS MY FRIENDS! THEY DO NOT KNOW ME!! I AM NEW TO FACEBOOK!!!
YES, I HAVE BEEN TRYING TO CONTACT YOU - FACEBOOK - EVERY WAY POSSIBLE - INCL. LIVE CHAT I WAS LOGGED OUT OF BY YOU - E-MAIL CUSTOMER HELP - THROUGH THIS WEB SITE - AM SAD NO PHONE * IS AVAILABLE - BUT NOT SURPRISED
I have an issue with Facebook too
How GetHuman-rmhmr fixed the problem
We are waiting for GetHuman-rmhmr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.