Hello. My facebook was disable because I supposedly violated some terms? I think its re...

GetHuman986440's customer service issue with Facebook from August 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman986440's own words
Hello. My facebook was disable because I supposedly violated some terms? I think its referring to the fact I used the name Jace Mutchler rather than my real name Jacob. I'm trying to legally change my name to Jace . I was told to stat using that name as if its already mine. So that's what I did. I created that account coz I can't get in my last account coz I set up a new one. And now I'm stuck out of both accounts."
GetHuman986440 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman986440
Aug 13th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 34 customers so far
Similar issue to 102887 others
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Timeline
GetHuman986440 started working on this issue
Aug 13th, 2018 5:42pm