Regarding non-access to my account.

GetHuman-mamtagya's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-mamtagya's own words
I was trying to change my registered phone number ... I have my facebook account in the name of 'Mamta Gyamlani'. I had set up two way authentication. I recently lost my access to the number registered and am unable to access my account. I don't find any way to change my number, kindly help me out with it.
I had sent an unlock request with my ID proof twice but still i didn't receive any response.
You can simply help me change my registered phone number or help me unlock my account.
I had my facebook account since * years.
I had already requested the team to help me unlock my account twice through the official website.
I have an issue with Facebook too
How GetHuman-mamtagya fixed the problem
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Facebook

Facebook two way authentication
Customer service issue
Reported by GetHuman-mamtagya
Aug 13th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 102836 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mamtagya started working on this issue
Aug 13th, 2018 4:55pm
GetHuman-mamtagya indicated the issue is not fixed yet.
Aug 13th, 2018 5:57pm
GetHuman-mamtagya indicated the issue is not fixed yet.
Aug 14th, 2018 5:55pm