I created an account attached to my phone number and not long after, Facebook told me t...

GetHuman-paytengr's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-paytengr's own words
I created an account attached to my phone number and not long after, Facebook told me they noticed weird activity on my page so i would need to send them a photo of myself. I did so and waited over a week and I am still locked out of my account. So I created a new one attached to my email. This time I was able to actually set it up and use it for a bit, but when I added my phone number, it told me the same thing. I sent in a photo for that account as well, with the same result.
GetHuman-paytengr did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-paytengr
Aug 13th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 102827 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-paytengr started working on this issue
Aug 13th, 2018 4:46pm
GetHuman-paytengr indicated the issue is not fixed yet.
Aug 13th, 2018 5:55pm