I created a FB page for a business. I wanted to promote that page for * days for...

GetHuman-golikema's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-golikema's own words
I created a FB page for a business. I wanted to promote that page for * days for $*.** per day. My business partner was with me when I checked the * days for $* per day. Well, the credit card I provided has now been charged over $**! When I went in to cancel the ad and the credit card, I was told that I would have to pay a balance first! What is going on, and why am I getting charged more than the amount that I checked off? This is NOT right!!! Please fix this!!!
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Customer service issue
Reported by GetHuman-golikema
Aug 13th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 102824 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-golikema started working on this issue
Aug 13th, 2018 4:40pm
GetHuman-golikema indicated the issue is not fixed yet.
Aug 13th, 2018 6:41pm