I have been trying for over two years to get into my original Facebook account. I have...
GetHuman985690's customer service issue with Facebook from August 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman985690 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman985690 can let us know if they help or not.
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The issue in GetHuman985690's own words
I have been trying for over two years to get into my original Facebook account. I have no access to the email address, the recovery email or the phone number. I had to create another account but want to get into my original one.. I can prove its me.. I think someone hacked my phone and changed every password to my social media apps, my emails, ect. *There is so many things on my original account that I got from my dad who has passed away and it would mean everything to me if you can please help me access my account again. *The email for the account is* *(P*****@***.com*Name of the Account is Andrea Lang*I tried to recover my emails but unfortunately they tell me that they can not help me.. I have heard that Facebook is really amazing about helping.. Please Email me back.* Thank You Andrea Lang
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