I opened a page for my business Geocasanet Immobiliare. I asked for this page to be ver...

GetHuman-marovell's customer service issue with Facebook from August 2018

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The issue in GetHuman-marovell's own words
I opened a page for my business Geocasanet Immobiliare. I asked for this page to be verified.*The undernoted email thread is self explanatory. I still have received no reply and whilst the request remains open I am still seeing the message that the page is not verified. It is beyond my comprehension why there has been no response to the messages that I have sent to the Assistance section and, as I have stated it is not a good advert for Facebook's Administration*You will note that I have written in both Italian and English but that there has been no response to either. You will also see that this process was begun on **th July.*Caso n. ****************La tua richiesta*** lug*Your Primary Email*******@***.com*Motivo**Document verification process initiated*Nome della Pagina**Geocasanet Immobiliare Thomas Murray Hugh P.IVA ********** REA Lu********Allegati*Invoice Right Move..pdf.jpg**La tua risposta*** lug*Ho provato quattro volte adesso di avere questa pagina verificata e ogni volta e stata rifiutata e non so perche.*Con questa richiesta che ho spedito il ** luglio ho visto ieri che la richiesta era sempre in fase di controllo ma oggi vedo che il status e tornata a non verificata senza un messaggio da Voi.*Con le altre richieste ho spedito una copia dal mio patente come agente immobiliare ed il mio registrazione con La camera di commercio di Lucca. Ho spedito una copia dal mio contratto con i miei clienti e due diverse bollette spedito a me all'indirizzo di quest'ufficio.*Ho spedito anche il mio numero di telefono in ufficio e ho risposto al colpo telefono che ho ricevuto da Facebook e ho inserito il codice che ho ricevuto.*Che altre cose bisogno fare?.*Sul Home Page dal mio website www.geocasanet.it puoi vedere che e il mio nome sul sito e ci sono le due numeri telefonici che usiamo.*Facebook e preparata da prendere il mio soldi da fare varie promozione per la pagina perche non si puoi verificarla?*da evitare ogni dubbio e soltanto la pagina di Geocasanet Immobiliare che voglio avere verificata e non la pagina personale in nome di Tom Murray. ***La tua risposta** ago*I note that I have not received a reply to either of the above mesages but that once again in the impostazione section of the Geocasanet page it is stated that the "page is not verified" rather than stating that it is in faso di controllo. if a decision has been made I shall be pleased to learn what that decision is and the reasons why it has been made.*As stated previously the page that I widh to have verified is the business of Geocasanet Immobiliare as detailed abopve and not the personal page.**La tua risposta** ago*I note that I am still awaiting your reply.*This is becoming ridiculous. According to the above note this case remains open though once again on the impostazione section of the Geocasanet page there appears the message "page not verified"*This is not a good advert for Facebook.*A reply would be appreciated and if, once again, the Geocasanet oage is not to be verified then a reasoned decision would be appreciated rather than referring to your policy all of whch has already been complied with.**La tua risposta** ago*I note that I am still awaiting your reply and that according to this timeline my request for verification of the Geocasanet page remains open.*I shall be pleased to receive your response to all of the above messages.**Prendo atto che sono ancora in attesa di una vostra risposta e che secondo questa tempistica la mia richiesta di verifica della pagina Geocasanet rimane aperta.*Sar* lieto di ricevere la tua risposta a tutti i messaggi di cui sopra.*Tom
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Customer service issue
Reported by GetHuman-marovell
Aug 13th, 2018 - a yr ago
I have an issue with Facebook too
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GetHuman-marovell started working on this issue
Aug 13th, 2018 2:02pm
GetHuman-marovell indicated the issue is not fixed yet.
Aug 14th, 2018 10:03am
GetHuman-marovell indicated the issue is not fixed yet.
Aug 14th, 2018 10:04am
GetHuman-marovell indicated the issue is not fixed yet.
Aug 14th, 2018 10:05am