I was hacked and compromised facebook sent me this and asked me to change my email. I a...

GetHuman-jpcraft's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jpcraft's own words
I was hacked and compromised facebook sent me this and asked me to change my email. I also was hacked in ebay yesterday and they got into my site. It came from Marketplace. Someone message me in facebook about an item and gave me there email, they wanted to purchase a table. Only to find out they were a scam. How do I stopped the marketplace and surrounding towns to stop these emails. Also I am trying take down a page for cookies I have. Help.
GetHuman-jpcraft did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-jpcraft
Aug 13th, 2018 - 7 mons ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 102614 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-jpcraft started working on this issue
Aug 13th, 2018 1:50pm
GetHuman-jpcraft indicated the issue is not fixed yet.
Aug 16th, 2018 4:11pm