Good morning I’m writing to you because I have been blocked from the marketplace and ha...
GetHuman-kinpa's customer service issue with Facebook from August 2018
Help with my Facebook issue
First: share to improve GetHuman-kinpa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kinpa's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kinpa will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kinpa can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-kinpa may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kinpa's own words
Good morning I’m writing to you because I have been blocked from the marketplace and have been treated by you like I have committed a severe crime!! I get no logical response after appealing and no explanation as to why??? I have posted items in the past but nothing that goes against any policy set in place. If you please tell me what I did or what was posted that was offensive that would be helpful! I should be given a fair chance to defend myself. I honestly believe this is a huge mistake and if anything I could of been hacked. You FB are not giving me a fair chance or helping resolve this issue. I hope you will respectfully respond and Please help me to understand why I was blocked. Thank you!!! Kimberly Bolza-Danner
GetHuman-kinpa did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kinpa fixed the problem
We are waiting for GetHuman-kinpa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.