Facebook keep saying that chat is currently unavailable. This has gone on for four days...
GetHuman-caroltow's customer service issue with Facebook from August 2018
Help with my Facebook issue
GetHuman-caroltow's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-caroltow will want to follow the link below to head to their help center. We will check on GetHuman-caroltow later to make sure it's all set or try to help escalate.