My stepbrother Eric Jones from Lahaina Hawaii was pronounced deceased on Juky **th...

GetHuman-kintrav's customer service issue with Facebook from August 2018

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The issue in GetHuman-kintrav's own words
My stepbrother Eric Jones from Lahaina Hawaii was pronounced deceased on Juky **th ****. He had a normal profile but a second one showed up on July *th before his death. Us as in the family seen it but after his passing he now has a friend named Cassandra F. Someone had to be on that account after his passing to accept her friend request. Has a picture of a moth and Cassandra F. is only friend on it. We the family would like it taken down. We find it pretty weird that she was able to be added by someone who has access to that account after he died. Thank you for your help. We are trying to find out who it is that is controlling that account to accept her friend request. Profile picture and Cassandra as a new friend after death is puzzling. She was also his friend on real account before his death. New account has to be fake. Thank you for your time. --Travis Kin
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Customer service issue
Reported by GetHuman-kintrav
Aug 13th, 2018 - 7 mons ago
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GetHuman-kintrav started working on this issue
Aug 13th, 2018 7:36am