I am writing to Ask a Question about Facebook doing a customer service drawing for...

GetHuman984098's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman984098's own words
I am writing to Ask a Question about Facebook doing a customer service drawing for $***,*** dollars. I had a Charlene Fehay contact me on Saturday morning about me being pick to win the following from her messages.*Using Messenger without Facebook*Logged in using a phone number from United States*SAT *:**AM**Hello, *This message is coming to you from Facebook head office with Authorization but before I proceed, I would like to know if you have been informed about your winnings.*SAT *:**AM*You accepted Charlene's request.*Who are you?**Have you been informed about your winnings?*Are you with what company?**I am talking about your winnings from Facebook, have you been able to file a claim**??*No.why?**Dear Winner,*This is to inform you that your Facebook online profile has just WON in the **** Facebook online promotion, sponsored and organised by Facebook, Microsoft And Webmaster Inc Officials. Subscribers to few Companies domain were selected and your Facebook profile emerged as one of the Selected Profiles to Benefit and be compensated from this ongoing **** online Facebook promotion. Attached to*TICKET NUMBER:**************REFERENCE NUMBER:*********N*SERIAL NUMBER:********LUCKY NUMBER:***********VALID CODE:FB***********PRIZES WON*Two Hundred Thousand Dollars *$***,***.****One Facebook Medium Face-Cap*Facebook T-Shirt (medium, Blends with Cap)*Facebook Shopping Bag and Male wallet.*Seriously! Can Facebook verify this for me?**Sure yes as we have got proof of winner who have successfully received their winnings*please keep your winning details safe and confidential especially your valid code, Do not disclose to anyone to avoid double claiming of funds and unwarranted abuse of this program as we would not be responsible for any confiscation.*I will verify with Facebook today. Thank you!**we have three scheduled mode of funds disbursement,you have to choose one which you know will be safe and convenient for your funds disbursement payment option*preferred mode of payment. **.diplomatic courier delivery *check***.diplomatic courier delivery *ATM card***.telegraphic wire transfer *bank to bank transfer**Send it to my address. **** E. Branch Hollow Drive Carrollton, TX *******In this method of courier delivery service means,the courier company will deliver your Check*ATM card Along side your winning certificate to your door step..you will be needed to provide the information stated below..*Receivers name:*Receivers mailing address:*Nationality:*Postal code:*City:*State:*Province:*Country:*Receivers mobile number:*Receivers Email address:**Do you get That?*I will contact you later today.**Ok*your request is being processed your package would be Enlisted for tomorrows delivery, your shipment information will registered with the courier delivery service.. your package to be delivered to your doorstep has been scheduled for ** hours.**You will be required to pay for insurance and Clearance fee while Delivery and Tax is free.*payment is to be made to our customer care office for proper recording and issuing of shipment tracking number. your winnings Check would be delivered with all necessary documents. ***Winning certificate ***Declaration form to be signed by you ***Shipment form to be signed by you ***Tax free documents.*SAT *:**PM**Hello you didn't get back to me about your winnings*Chat Conversation End*Type a message...**This is a scam correct!
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Facebook

Customer service issue
Reported by GetHuman984098
Aug 13th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 102295 others
0 customers following this
Items needed
Email on Account
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Photo of Passport or Driver's License
Timeline
GetHuman984098 started working on this issue
Aug 13th, 2018 3:38am
GetHuman984098 indicated the issue is not fixed yet.
Aug 13th, 2018 5:02am
GetHuman984098 indicated the issue is not fixed yet.
Aug 14th, 2018 11:01am