I can’t access my account. Someone has changed my access email to an old email of mine...

GetHuman984066's customer service issue with Facebook from August 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman984066 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman984066 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman984066's own words
I can’t access my account. Someone has changed my access email to an old email of mine I haven’t used for ** years. They have also removed my more recent email from the account (*****@***.com) and removed my phone number from the account (************). I cant recover my old email, and they’ve changed my password so I can’t login or recover anything. This happened around the *st of August.
GetHuman984066 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman984066
Aug 13th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 102283 others
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GetHuman984066 started working on this issue
Aug 13th, 2018 3:19am