My Facebook account Claire Vee *Got hacked *********I lost access to my account. The...

GetHuman-clarityv's customer service issue with Facebook from August 2018

9 views
 | 
102164 similar
 | 
0 following
Help with my Facebook issue
How did GetHuman-clarityv do it?
Waiting to hear how GetHuman-clarityv fixed the problem to share with other customers.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-clarityv's own words
My Facebook account Claire Vee *Got hacked *********I lost access to my account. The hackers changed the main email and password linked to my account.*The hackers fabricated a situation that I’m in dire financial need. Two of my friends in Philippines have remitted money to hackers in Philippines.*And they are constantly sending messages to my contacts. *Please help reset my password to the old Facebook account Claire Vee.*I already have a new account. I’m willing to answer more questions to authenticate my identity.
GetHuman-clarityv did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-clarityv fixed the problem
We are waiting for GetHuman-clarityv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-clarityv fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-clarityv
Aug 13th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 102164 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-clarityv started working on this issue
Aug 13th, 2018 12:05am
GetHuman-clarityv confirmed the issue is fixed. Hooray!
Aug 14th, 2018 4:02am
GetHuman-clarityv confirmed the issue is fixed. Hooray!
Aug 14th, 2018 8:37pm
GetHuman-clarityv confirmed the issue is fixed. Hooray!
Aug 15th, 2018 4:18am
GetHuman-clarityv confirmed the issue is fixed. Hooray!
Aug 15th, 2018 7:11am