I have a facebook account that I access from an old phone. I don't use a password to ge...

GetHuman983595's customer service issue with Facebook from August 2018

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The issue in GetHuman983595's own words
I have a facebook account that I access from an old phone. I don't use a password to get into it as I saved it in the phone. I now have a new phone and can't set up facebook on it without the password of which I have forgotten. I've done a password reset but the reset has gone to an old email address that I cannot open anymore. How can I get into my acct as I don't want to lose all my check ins etc by opening a new one?
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Customer service issue
Reported by GetHuman983595
Aug 12th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 102132 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman983595 started working on this issue
Aug 12th, 2018 11:22pm