i created my Facebook account a few years ago i believe, and i used an email that i no...

GetHuman-kyhadow's customer service issue with Facebook from August 2018

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The issue in GetHuman-kyhadow's own words
i created my Facebook account a few years ago i believe, and i used an email that i no longer have access to. What happened was that I had deleted my Facebook app off of my iphone, and then when I had redowloaded the app and went to log into Facebook it was telling me that my password was incorrect. I use the same few passwords for everything, and I tried everything I thought it could be, they all failed to work. So I then hit forgot password and my only option to regain access to my account was for Facebook to send a code to my email that I no longer have access to. I even attempted to regain the access to my old email and could not. I would like to be able to somehow get back into my account but i have tried everything and nothing is working. All of my pictures are on my Facebook account and im very upset that i have lost them all.
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Facebook

Customer service issue
Reported by GetHuman-kyhadow
Aug 12th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 23 customers so far
Similar issue to 102119 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kyhadow started working on this issue
Aug 12th, 2018 10:53pm
GetHuman-kyhadow shared this issue with friends on Facebook
Aug 12th, 2018 10:59pm
GetHuman-kyhadow shared this issue with friends on Facebook
Aug 12th, 2018 10:59pm
GetHuman-kyhadow indicated the issue is not fixed yet.
Aug 15th, 2018 3:15pm
GetHuman-kyhadow indicated the issue is not fixed yet.
Aug 15th, 2018 3:16pm
GetHuman-kyhadow indicated the issue is not fixed yet.
Aug 15th, 2018 3:17pm
GetHuman-kyhadow indicated the issue is not fixed yet.
Aug 17th, 2018 1:22am
GetHuman-kyhadow indicated the issue is not fixed yet.
Aug 20th, 2018 12:33am
GetHuman-kyhadow indicated the issue is not fixed yet.
Aug 20th, 2018 3:32am