I can't get into my account elaine dieppe I put forgot password and send would send * d...

GetHuman-edeppe's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-edeppe's own words
I can't get into my account elaine dieppe I put forgot password and send would send * digit code which never came to my email linked to facebook *****@***.com. I tried everything to get into my account. It then forced me to make a new account which I just deleted bc it's clear my old one is active but nothing will link up to it. I'm very frustrated as I have a lot of friends and pictures on that account I'd like to be able to get back into. I can confirm all my personal information. Please help
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Facebook

Customer service issue
Reported by GetHuman-edeppe
Aug 12th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 101883 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-edeppe started working on this issue
Aug 12th, 2018 5:54pm
GetHuman-edeppe indicated the issue is not fixed yet.
Aug 12th, 2018 6:55pm
GetHuman-edeppe indicated the issue is not fixed yet.
Aug 12th, 2018 6:56pm
GetHuman-edeppe indicated the issue is not fixed yet.
Aug 13th, 2018 7:00pm