i cant log in

GetHuman-romiessi's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-romiessi's own words
i was trying to change my name on facebook ... i tried changing my name on Facebook ever since i have not been able to login to my account its saying they would get back to me each time i try login in this is all i still get for a month nowWe'll take a look at the documents you submitted and get back to you. If we need more help with confirming your name, we'll contact you for additional documentation log out
its a facebook i dont want to loose cos its hard creating another one
GetHuman-romiessi did not yet indicate what Facebook should do to make this right.
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How GetHuman-romiessi fixed the problem
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Facebook

change of name
Customer service issue
Reported by GetHuman-romiessi
Aug 12th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 101806 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-romiessi started working on this issue
Aug 12th, 2018 4:30pm
GetHuman-romiessi indicated the issue is not fixed yet.
Aug 25th, 2018 7:51pm
GetHuman-romiessi indicated the issue is not fixed yet.
Aug 25th, 2018 7:56pm
GetHuman-romiessi indicated the issue is not fixed yet.
Aug 25th, 2018 7:56pm