These past few weeks I've been having to relog back into my Facebook account and it wan...

GetHuman-wwwstac's customer service issue with Facebook from August 2018

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Help with my Facebook issue

GetHuman-wwwstac's next move: find and follow the right step-by-step guide.

Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wwwstac will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-wwwstac can let us know if they help or not.

How do I change or reset my Facebook password?How do I report someone that is impersonating me on Facebook?How do I report that something isn't working on Facebook?How do you contact Facebook if you have a problem?The admin of my Facebook business account left and did not give me the password, how do I get access to my company page?

If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center

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The issue in GetHuman-wwwstac's own words

These past few weeks I've been having to relog back into my Facebook account and it wants me to change my password I am not changing my password now I cannot get into my account without read logging back in says they had detected something on my page as if someone was trying to get into my information no one is in my information is my Facebook account www. Staceyap*@ gmail.com with the same password. I received a new phone a few weeks ago and I had to redo everything including open Facebook which it gave me a new page I am currently still using my old page that I have please log me back in for some reason it also keeps telling me my time is out I need to log back in don't know what that's about but preciate it if you fix it and stopped the problem I am not going to change my password

GetHuman-wwwstac did not yet indicate what Facebook should do to make this right.

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For the past ** plus years I've been using Facebook but last week the account I h...my account on facebook was hacked last week. I have been unable to get back on Fa...I have been locked out of my account several times in the past few weeks. I have...I have a problem with past facebook account it been hacked and deactivate by the...I have been trying to get on my Facebook for a few weeks and I have had no luck a...I have not been able to get into my Facebook account for the last couple of weeks...My Facebook account has been hacked within the past few months. It is still being...I have been blocked from posting on my Facebook for * weeks. Now I've been booted...How can I get back into my Facebook account that I deactivated a few weeks ago...Marketplace won't post my item. I've tried to contact Facebook for the past * wee...

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Facebook

Customer service issue

Reported by GetHuman-wwwstac

Aug 12th, 2018 - a yr ago

I have an issue with Facebook too

Fixed

Seen by 5 customers so far

Similar issue to 101805 others

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Items needed

Email on Account

Phone number on Account

Name of Account Holder

Photo of Passport or Driver's License

Timeline

GetHuman-wwwstac started working on this issue

Aug 12th, 2018 4:29pm

GetHuman-wwwstac checked out Facebook's customer help center

Aug 12th, 2018 4:31pm

GetHuman-wwwstac shared this issue with friends on Facebook

Aug 12th, 2018 4:33pm

GetHuman-wwwstac shared this issue with friends on Facebook

Aug 12th, 2018 4:38pm

GetHuman-wwwstac could not find anything useful at Facebook's customer help center

Aug 12th, 2018 4:43pm

GetHuman-wwwstac could not find anything useful at Facebook's customer help center

Aug 12th, 2018 4:51pm

GetHuman-wwwstac indicated the issue is not fixed yet.

Aug 12th, 2018 4:51pm

GetHuman-wwwstac confirmed the issue is fixed. Hooray!

Aug 12th, 2018 6:33pm

GetHuman-wwwstac confirmed the issue is fixed. Hooray!

Aug 12th, 2018 6:33pm

GetHuman-wwwstac confirmed the issue is fixed. Hooray!

Aug 12th, 2018 6:33pm

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