All my photos in my Havana and Varadero albums have disappeared although the photo coun...

GetHuman-bizzyliz's customer service issue with Facebook from August 2018

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The issue in GetHuman-bizzyliz's own words
All my photos in my Havana and Varadero albums have disappeared although the photo counter is still showing photos attached to each folder, I did not delete them, nor have I ever disabled my Facebook account. I have tried to download my archived Facebook photos and I cannot open the photos in question .... These are important holiday and wedding photos and I would appreciate it if they could please be restored urgently
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Customer service issue
Reported by GetHuman-bizzyliz
Aug 12th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 101626 others
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GetHuman-bizzyliz started working on this issue
Aug 12th, 2018 1:30pm