Hello –**I created a new Facebook account under the username ***********.**It asked me...

GetHuman-derekrhi's customer service issue with Facebook from August 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-derekrhi's own words
Hello –**I created a new Facebook account under the username ***********.**It asked me to verify by submitting a photo of myself which I did, but for some reason the account got disabled.**The issue is that I created a Facebook page for my business which is The Pollo L.A. and I created the username for it @thepollola. But now the account is disabled.**So I logged into my old account which is under *****@***.com and I re-created the Facebook page The Pollo L.A. But now when I try to create the username @thepollola it says that’s it’s taken since it’s being used by the new account I created that’s currently disabled (username of the account is ***********). Since the account is disabled can you please release the username @thepollola so that I can use it.**If this is confusing please call me at ***-***-****. This is really important that we get the username @thepollola since it’s on all our marketing material.**-Derek
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Facebook

Customer service issue
Reported by GetHuman-derekrhi
Aug 11th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 6 customers so far
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GetHuman-derekrhi started working on this issue
Aug 11th, 2018 7:25pm