My mother set me up an account using my incorrect email when I was young. I created my...

GetHuman979848's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman979848's own words
My mother set me up an account using my incorrect email when I was young. I created my own account later. These two accounts have seemed to merge* the incorrect one overriding the correct one. I have disabled the incorrect one multiple times, but now it has seemed to completely override it, and my real account has disappeared. I'm frustrated (at my mother who started all this) and want to get all my important contacts back.
GetHuman979848 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman979848
Aug 11th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 100927 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman979848 started working on this issue
Aug 11th, 2018 5:47pm
GetHuman979848 indicated the issue is not fixed yet.
Aug 12th, 2018 3:52am
GetHuman979848 indicated the issue is not fixed yet.
Aug 12th, 2018 3:53am