Please help been a bit over ** hours still cant access my Facebook account been with F...

GetHuman970609's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman970609's own words
Please help been a bit over ** hours still cant access my Facebook account been with Facebook since**** I cant log in changed password due to Facebook advice. I tried your petition with drivers licenses but no help said it wasn't disabled what? I need my account I've written quite a few emails pleading to access into my account got pics a cant retrieve anymore plz help tried the phone number but no help at all through the number I need pics of my parents they passed away I lost my original pics in a fire I got pics of my children I have no access either
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Facebook

Customer service issue
Reported by GetHuman970609
Aug 11th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 100894 others
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Timeline
GetHuman970609 started working on this issue
Aug 11th, 2018 5:03pm