Dear sir i have lost my old mobile in which my account is logged and associated with co...

GetHuman-akaashha's customer service issue with Facebook from August 2018

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The issue in GetHuman-akaashha's own words
I trying to login my account but i failed. Due to generated a code that code i didn't find any where. ... Dear sir i have lost my old mobile in which my account is logged and associated with code generated apps. Apps name is duo Mobile. Which generates third-party code generated apps. By losing my mobile i also lost that apps. Now i have purchased new mobile in which i login my account they demand a generation code but i haven't that apps which i receive a code. So i didn't access my account. I download same app and put my account again login my account i receive a code but that code doesn't work. I am so worried about it. I have know fb password and i also know email account password. Only one i have no previous apps code i lost that apps. Please help me i want to login my account. I also have driving license which is same to my account profile . I have business information in my account. That information is very nessasary for mePlease open my account and cancel generated code apps process . Coz i didn't code any where.code not recive to my number not email not that apps. Please help me and believe it is my own account. I also uploaded government issue id and drivers license many times but fb not respond to my request. Identity card is original and driving license also original. Please check and open my account. Plz it is to much urgent for my business issues. I shall be very thankful to you.
I think fb didn't notice my problem. I have business information in my account which is to much important for me. I also uploaded proof which is my government issue id and driving license many times. But fb didn't respond.
I didn't find help any where. My main problem is when i login my account it genrates a code but i couldn't find code anywhere. I also haved check the number, email account and duo mobile apps. I didn't find the code. So i can't assess my account. Moreover i uploaded my government issue id and driving license but fb didn't respond. I want cancel thecode generating process. Coz i have business information in my account.
I used Facebook for ** years. So i am good customer.
I tries many processes but i can't open my account. I also used * trusted friends process. I successfully that process but i can't open my account after used the * trusted friends process.
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman-akaashha
Aug 11th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 18 customers so far
Similar issue to 100858 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-akaashha started working on this issue
Aug 11th, 2018 4:34pm
GetHuman-akaashha indicated the issue is not fixed yet.
Aug 11th, 2018 4:46pm