My aunt (Annemie Vandewalle, ************) has made a facebook acocunt linked with her...
GetHuman979124's customer service issue with Facebook from August 2018
Help with my Facebook issue
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The issue in GetHuman979124's own words
My aunt (Annemie Vandewalle, ************) has made a facebook acocunt linked with her phonenumber a few years ago. However, she forgot her password. When we try to recover the password with the process that is provided by Facebook, it seems that another account (also her name) is linked to this number. We can reset the password of this account, but we would like to access her previous account. How can we do this?*Thanks in advance! Kind regards, Lieselot
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