i havent been able to login to my account since June *, ****. everytime i try to login...

GetHuman-wariefni's customer service issue with Facebook from August 2018

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The issue in GetHuman-wariefni's own words
i havent been able to login to my account since June *, ****. everytime i try to login through my phone it always says : " Account temporarily Unavailable Pplease log in to www.facebookcom frome your computer and follow the instructions you see there". Everytime i log in through my laptop it just says:" Sorry something went wrong were working on getting this fixed as soon as we can". but i have been having this problem since june and still nothing is fixed. please i hope you can help me
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Customer service issue
Reported by GetHuman-wariefni
Aug 11th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 100485 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-wariefni started working on this issue
Aug 11th, 2018 7:28am
GetHuman-wariefni indicated the issue is not fixed yet.
Aug 11th, 2018 8:29am
GetHuman-wariefni indicated the issue is not fixed yet.
Aug 11th, 2018 8:30am
GetHuman-wariefni indicated the issue is not fixed yet.
Aug 11th, 2018 8:30am
GetHuman-wariefni indicated the issue is not fixed yet.
Aug 11th, 2018 8:31am
GetHuman-wariefni indicated the issue is not fixed yet.
Aug 12th, 2018 8:39am
GetHuman-wariefni indicated the issue is not fixed yet.
Aug 22nd, 2018 1:53am
GetHuman-wariefni indicated the issue is not fixed yet.
Aug 23rd, 2018 8:45am