I'm the real person behind the account associated with *****@***.com*VB Campbell, I sta...

GetHuman-vguest's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-vguest's own words
I'm the real person behind the account associated with *****@***.com*VB Campbell, I started it to post my art from but was hacked almost immediately by someone who seems to be from Russia or the Middle East (it's hard to tell based on the notifications I've been getting through my email). I have tried resetting my password, and have now tried to delete that account FOUR TIMES but due to FB's 'scheduled for deletion' the other person seems to have been able to stop it from getting deleted. I don't know who they are and am getting really frustrated. I now can't check in on it because I get a page that says 'facebook is assessing the photo you sent' or something to that affect, which I did not do. You guys need to delete that account IMMEDIATELY. I am tired of getting the alerts and do not like the idea of a stranger who may or may not be in the US impersonating me.
GetHuman-vguest did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-vguest
Aug 11th, 2018 - 8 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 100332 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-vguest started working on this issue
Aug 11th, 2018 3:13am
GetHuman-vguest indicated the issue is not fixed yet.
Aug 11th, 2018 4:37am