I opened an old account for my boyfriend who is deceased and created a tribute page bef...

GetHuman-amyleeb's customer service issue with Facebook from August 2018

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The issue in GetHuman-amyleeb's own words
I opened an old account for my boyfriend who is deceased and created a tribute page before I knew about memorializing an acccount. My number and an email address I own was used as the contact. I am the original owner of the account. Someone has taken over the account and now memorialized it and using it to write abusive comments towards me. I want the account taken down. I believe they are using it to hack into my other personal accounts. I contacted FB to take down the account but now it will not be because it is memorialized. Please help me. His account is Junie Beale and my name is Amy Bradley ***********
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Facebook

Customer service issue
Reported by GetHuman-amyleeb
Aug 11th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 100283 others
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Timeline
GetHuman-amyleeb started working on this issue
Aug 11th, 2018 1:55am