We forgot my brother's password that I set up for him while he was away. He didn't have...

GetHuman-billygir's customer service issue with Facebook from August 2018

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The issue in GetHuman-billygir's own words
We forgot my brother's password that I set up for him while he was away. He didn't have a phone so I used my number. He can't get into his email that we used so we can't reset the password from that. We're stuck at an impass where it keeps changing my Facebook password.
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Customer service issue
Reported by GetHuman-billygir
Aug 10th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 100209 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-billygir started working on this issue
Aug 10th, 2018 11:58pm